Complete Salesforce Customer 360 ( C360 ) Data Manager

[LeeAndro]

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English + srt | Duration: 46 lectures (5h 25m) | Size: 2.22 GB

What is c360 ?

End to End functionality of customer 360 Data Manager along with details of Cloud Information Model

Salesforce Customer 360 (C360) Data Manager Training

B2B Vs B2C

Advantage of B2B

Challenges with of B2C

Current Business Problem (B2C)

C60 Solution for Business issue

C360 licensing

Initial Setup

Storage Usage

Introduction to CIM (Cloud Information Model)

How CIM Works ?

How to get access to c360 ?

CIM Compatible Applications

Find CIM details and details of it

Salesforce Basic Objects (Contact, Account, User, Address, Schema Builder)

Salesforce Reference Objects

Data Manager Functionality

How to Add Data Source

What is Global Party ID ?

How to prepare and upload Data File ?

How to prepare and upload Config File ?

What is Matching Rules and how to Configure ?

Explanation on Data Mapping and Schema

C360 User (Create, Edit, Reset)

Data Job functionalities

Dashboard Functionalities

Functionality of Data Stewardship

Reconciliation rule

Data Manager Job Automation - Overview and Create New Connected App

Data Manager Job Automation - Install c360 AppExchange Product

Data Manager Job Automation - Setup Auth Provider

Data Manager Job Automation - Custom Metadata Type

Data Manager Job Automation - Grant FLS to Global Party ID

Data Manager Job Automation - Visit Customer 360 Data Manager Orchestration

Data Manager Job Automation - Run automated data Job

Resources - Important Links

Resources - Limits of C360 DM

Basic idea of Salesforce will be an added advantage though in this course these are also covered.

This course is designed to help understanding the detail about Salesforce customer 360. This course can be taken by anyone even if he / she doesn't have Salesforce knowledge. In this course basics of Salesforce are also covered. This training would be helpful both for students and professionals.

After completion of this course participant will be ready to work on any project as this course has covered customer 360 data manager functionalities in detail.

The rich level of resources is attached along with respective lectures and also one special snt is been provided where all documents are made available in a single place.

Post completion of the course if students have any doubt then they can email to me for doubt clarification.

I am Salesforce certified professional having experience of large implementation for various client across the globe. As per my experience working with clients, implementation of customer 360 has provided a great advantage to them as they get details of customers in a single place which help their field force a lot to deal with.

Below is the key highlight of the course:

1. Current B2C Problem

2. How Customer 360 can help resolve the issue

3. Detail about Cloud Information Model

4. End to end functionality of customer 360 data manager

5. Data Manager job automation process

Anyone who wants to learn Salesforce Customer 360 Data Manager



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