Coursera - Technical Support Fundamentals

[LeeAndro]

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 ChGenre: eLearning | Language: English + srt | Duration: 5h 39m | Size: 2.47 GB

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist.​

In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program.

understand how the binary system works
assemble a computer from scratch
choose and install an operating system on a computer
understand what the Internet is, how it works, and the impact it has in the modern world
learn how applications are created and how they work under the hood of a computer
utilize common problem-solving methodologies and soft skills in an Information Technology setting

Binary Code
Customer Support
Linux
Troubleshooting

HomePage:

https://anonymz.com/https://www.coursera.org/learn/technical-support-fundamentals

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