MP4 | Video: AVC 1280 x 720 | Audio: AAC 44KHz 2ch | Duration: 1H 14M | 359.36 MB
Genre: eLearning | Language: English
The Customer Service Skills course is a training course for customer support and services staff to help them develop an effective and efficient mechanism of solving customer's issues. The course is focused on the skills needed to provide customer support, the right attitude, case handling techniques and stress management.
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