Intentional Diversity (Updated)

[LeeAndro]

Published 7/2022MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 820.58 MB | Duration: 1h 9m

Recognizing the Benefits and Developing a Process for Intentional Diversity within an Organization

What you'll learn
Explain the definition, terms and history of diversity
Describe the meaning of stereotypes and bias, how they develop, and the reason for your own perspectives
Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
Use active listening skills to receive messages in a diverse population.​

Understand and repond to personal complaints and develop a support systems to manage the resolution process
List the steps a manager should take to record a complaint
Identify the process an organization must follow to receive and respond to a complaint
Learn the importance of building a Diversity Training program
Requirements
Pen and Notbook Paper
You should be able to understand how to use a PC
Access to Internet
Description
Course Overview With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Participants will be able to use strats for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community.
The Workplace Diversity Matters course will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home. They will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.Course ObjectivesExplain the definition, terms and history of diversityDescribe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectivesList strats for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community. Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.Identify ways to encourage diversity in the workplace, and prevent and discourage discriminationUndestand and respond to personal complaints, and develop a support system to manage the resolution process. List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action. Course Modules Module One: Getting StartedModule Two: Understanding Diversity Module Three: Understanding Stereotypes Module Four: Breaking Down the BarriersModule Five: Verbal Communication Skills Module Six: Non-Verbal Communication Skills Module Seven: Being Proactive Module Eight: Coping with DiscriminationModule Nine: Dealing with Diversity Complaints as a PersonModule Ten: Dealing with Diversity Complaints as a Manager Module Eleven: Dealing with Diversity Complaints as an OrganizationModule Twelve: Wrapping Up "Diversity is the one true thing we all have in common. Celebrate it every day."

Overview

Section 1: Overview

Lecture 1 Module One

Lecture 2 Module Two

Lecture 3 Module Three

Lecture 4 Module Four

Lecture 5 Module Five

Lecture 6 Module Six

Lecture 7 Module Seven

Lecture 8 Module Eight

Lecture 9 Module Nine

Lecture 10 Module Ten

Lecture 11 Module Eleven

Lecture 12 Closing Statements

Anyone that wants to learn about creating or working in a more diverse workplace environment,Participants interested in gaining an understanding of the benefits to creating a diverse organization,Small Business Owners, Managers and Human Resource staff interested in developing strats for recruiting and hiring a diverse staff

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