MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English + .srt | Duration: 14 lectures (29 mins) | Size: 370 MB
Some previous experience of using Windows 10 at an intermediate level, i.
What you'll learn
Various types of hardware & software typically found in clinical environments
Data protection with regards to GDPR and sensitive data
How infection control procedures apply to IT Support Technicians
Some real-world case studies on typical support tickets found in hospitals
Requirements
e. a home user
Description
Over this course, we'll be covering some of the unique aspects of working as an IT Support Technician within a clinical environment such as a hospital.
Topics covered include the following:
* Various types of hardware & software typically found in clinical environments
* Data protection with regards to GDPR and sensitive data
* How infection control procedures apply to IT Support Technicians
* Some tips on using Windows Compatibility Mode
Also included on this course as some real-world case studies relating to typical support tickets that you might encounter when working in a healthcare setting.
Who this course is for:
IT Support Technicians working in a healthcare environment
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