KPI Development for HR: Build Effective Performance Systems
Published 5/2025
Duration: 3h 10m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.54 GB
Genre: eLearning | Language: English
KPI system design | performance metrics | success indicators | HR analytics | employee evaluation | performance tracking
What you'll learn
- Understand the fundamentals of Key Performance Indicators (KPIs) and their role in business strategy
- Identify and define critical success factors (KSFs) for any role or department
- Distinguish between output metrics and performance indicators, including leading and lagging KPIs
- Avoid common measurement traps and design KPIs that actually drive results
- Learn how to structure and run a KPI development workshop in your company
- Apply visual tools and performance dashboards to present KPIs clearly to teams, managers, and executives
- Understand how to align KPIs with different levels of reporting and management oversight
- Discover agile approaches (SCRUM, Kanban) to implement and continuously refine KPIs
- Unpack common myths about KPIs that undermine performance tracking
- Master performance presentation techniques using Stephen Few's data visualization principles
- Build buy-in for KPI systems among staff and leadership using proven influence frameworks
- Receive practical templates, real-life case studies, and ready-to-use examples from various industries
Requirements
- No prior experience with KPIs or performance systems is required
- Basic understanding of how a company or department operates is helpful
- A desire to improve performance tracking and align team efforts with business goals
- Access to a computer or mobile device with internet to view course materials
- Optional: Excel or similar spreadsheet software for KPI calculations and templates
Description
Struggling to measure what really matters in your company?
Most businesses set goals without understanding what to measure - resulting in misaligned teams, wasted resources, and performance that never improves.
In this course, you'll learn how todevelop an effective KPI systemthat drives real business results. No theory overload - just practical tools, frameworks, and real cases you can apply immediately.
By the end, you'll know how to:
Identify critical success factors (CSFs)
Differentiate between vanity and actionable metrics
Design clear, business-aligned KPIs
Visualize data in ways that support leadership decisions
Avoid the most dangerous myths about KPIs
What's inside the course:
Class 1: What are Key Performance Indicators (KPIs)
Four types of indicators
Characteristics of effective KPIs
Linking KPIs with strategy
Past, present, and future-oriented metrics
The 10-80-10 rule
Understanding critical success factors
Class 2: Finding Critical Success Factors (CSFs)
KPI systems in real companies
Four-stage development process
Two-day workshop structure
Impact mapping case: airline example
Class 3: Selling KPI Changes to Stakeholders
Productivity laws
Emotional drivers in KPI adoption
Preparing elevator pitches and proposals
John Kotter's 8 steps to change
Class 4: Designing KPIs
Common traps
Metric formulation
Cost-benefit evaluation of metrics
Reformulation and categorization exercises
Class 5: Defining Performance Indicators
From CSFs to KPIs
KPI calculation
Practice with real-world metrics
Class 6: KPI Visualization and Tracking
Using Stephen Few's best practices
Reporting hierarchies
Leveraging available tools
Class 7: Agile Implementation of KPI Systems
Three-step method
Seven foundational building blocks
Agile tools like Scrum and Kanban
Class 8: Myths That Sabotage Performance Measurement
Debunking common KPI misconceptions
Misuse of KPIs in compensation systems
Financial vs non-financial KPIs
Why this course:
Learn from Mike Pritula - 20+ years in HR, ex-Wargaming, Preply, iDeals
Get ready-made templates and tools
Join an expert-led chat community
Earn a certificate with global recognition
This is your chance to master performance management and become a data-driven decision-maker.
Act now - your seat in this course could be the start of a new level in your career. Enroll today.
Who this course is for:
- HR managers seeking to align employee efforts with strategic goals
- Team leaders and department heads aiming to track and improve team performance
- Business owners and executives who need visibility into results across departments
- Operational managers working on process improvement and accountability
- Consultants developing KPI systems for clients
- Aspiring professionals who want to enhance their skills and value in the job market
More Info
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