Solid Foundations In Intercultural Communication

[LeeAndro]

Last updated 7/2018MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 3.93 GB | Duration: 2h 6m

Core insights into what culture is, how it influences our worldview and what it means for successfully working globally.​

What you'll learn
After the course, students will be able to better identify their own cultural set up and be able to see, address and constructively work with cultural diversity.
Requirements
Students should be able to understand English and will benefit best from this course if they have had some international experience.
Description
When you are working in a group, where there are people from different backgrounds it is common that conflict can occur, or that people don't input for fear of causing conflict. This course will teach you how to maximise the outputs of culturally diverse working environments and extract the full benefits of diversity. We will explore the concept of culture and it's powerful impact on how humans perceive the world. We'll look at different dimensions of cultural diversity and how they impact our priorities, perceptions and how they can cause mis-understandings. After a short excursion to some of the brain science that further manifests the power of culture as a filter for reality, we'll look at different cases and what we can do to communicate more effectively in environments that are saturated with cultural diversity in order to create something remarkable. Finally, I'll teach you two simple methods to operationalise these insights practically in your work. In the end, I will highlights further reading materials that students who wish to go deeper can read and study.

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 The value and challenge of diversity

Section 2: What is Culture

Lecture 3 What is Culture

Lecture 4 The river as a metaphor for culture

Lecture 5 Lenses as a metaphor for culture

Lecture 6 Software as a metaphor for culture

Lecture 7 Fabric as a metaphor for culture

Lecture 8 Traffic-Sign as a metaphor for culture

Lecture 9 The Iceberg as a metaphor for culture

Section 3: Dimensions of Cultural Diversity

Lecture 10 Dimensions of Cultural Diversity

Lecture 11 Individualism and Collectivism

Lecture 12 High- and Low-Context Communication

Lecture 13 Universalism and Particularism

Lecture 14 Powerdistance

Lecture 15

Lecture 16 Uncertainty Avoidance

Section 4: A short excursion into the brain

Lecture 17 Brain Science

Lecture 18 The Amygdala

Lecture 19 System 1 and System 2 Thinking

Lecture 20 Neuroplasticity

Section 5: Culture in Action

Lecture 21 A Chinese suppliers' visit to a German factory

Lecture 22 German and Polish work cultures

Section 6: Operationalising knowledge about culture's impact

Lecture 23 Perception, Interpretation, Evaluation

Lecture 24 Purple Space

Section 7: Book Club

Lecture 25 Beyond Culture and the Silent Language

Lecture 26 Building Cross-Cultural Competences

Lecture 27 Software of the Mind

Lecture 28 The Culture Map

Lecture 29 Handbook of Intercultural Communication and Cooperation

Lecture 30 Basic Concepts of Intercultural Communication

Lecture 31 Thinking Fast and Slow

Lecture 32 The intercultural mind

Lecture 33 Handbuch Interkulturelle Kommunikation und Kompetenz

Lecture 34 The Geography of Thought

Lecture 35 Closeness at a Distance

This course is for everyone that wants to work more effectively in environments that are saturated with diversity.

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