The Frontline CEO:
Turn Employees into Decision Makers Who Innovate Solutions, Win Customers, and Boost Profits
English | 2022 | ISBN: 1264257805 | 240 Pages | EPUB | 0.6 MB
Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesn't come from the top-it comes from your employees on the front lines who interact with customers and can see and respond to the shifting landscape before anyone else.
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