1.01 GB | 14min 46s | mp4 | 1920X1080 | 16:9
Genre:eLearning |Language:English
Files Included :
FileName :1 - Introduction and Consumer experience basics.mp4 | Size: (166.61 MB)
FileName :2 - Discover understanding of consumer journey.mp4 | Size: (281.96 MB)
FileName :3 - Discover consumer experiences touch points.mp4 | Size: (88.85 MB)
FileName :4 - Discover service excellence and consumer experience optimization.mp4 | Size: (133.65 MB)
FileName :5 - Identify the customer touch points.mp4 | Size: (79.65 MB)
FileName :6 - Explore Kano model.mp4 | Size: (15.86 MB)
FileName :7 - Identifying the consumer experience gaps through Cause and Effect analysis.mp4 | Size: (29.7 MB)
FileName :8 - Discover consumer experience measurement.mp4 | Size: (238.47 MB)]
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