How To Recover After A Bad Customer Call
Released: 01/2025
Duration: 16m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 43 MB
Level: Beginner + Intermediate | Genre: eLearning | Language: English
Ever had a bad customer call that ruined your day? In this course, customer service expert Joe Corral shares how to recover from negative interactions and build resilience. Joe explains the emotional and psychological impacts of tough calls and how they affect your well-being and productivity. Learn essential self-care, stress management techniques, and constructive self-reflection practices. After this course, you'll be equipped to handle any customer call with confidence and composure.
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