Duration: 49m | Video: .MP4 1280x720, 30 fps(r) | Audio: AAC, 44100 Hz, 2ch | Size: 245 MB
Genre: eLearning | Language: English
Its not what you say..
Strong verbal and effective nonverbal communication skills are important in all facets of life.
A curiosity about us humans.
The manner in which you say something could be the factor that detees what the listener hears. It is important to be aware of your emotions, body language, tone, speed, and pitch when you speak. It may sound like a lot of work and until it becomes second nature, it may be, but consistently doing so can produce a favorable outcome. It is possible to send the wrong message without intentionally doing it, so be careful. An innocent request such as "˜Please shred that document' can sound like a rude command.
Open to all students - regardless of current sphere of influence.
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