Created by Aditya Medipally | Last updated 12/2020
Duration: 1 hour | 7 sections | 10 lectures | Video: 1280x720, 44 KHz | 1.2 GB
Genre: eLearning | Language: English + Sub
Service to Customer at any moment
What you'll learn
Customer Service Skills
Requirements
No....Only Good Internet Connection is required to Watch the videos & Learn From them
Description
Excellent customer service involves meeting and surpassing expectations. It means showing the customer how important he or she is to you and the business by interacting with he or she in a friendly- helpful and positive way.Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Customer service is used in many jobs at every level. While traditionally you might think of customer care as a service from a business to a consumer, it is also applicable within a business.
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Who this course is for:Any Employee in Customer Facing industry, Business Owner, Entrepreneur
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