Understanding and Troubleshooting SIP

[LeeAndro]

BestSeller | h264, yuv420p, 1280x720 |ENGLISH, aac, 44100 Hz, 2 channels, s16 | 5h 54 mn | 4.07 GB
Instructor: Flavio E. Goncalves

Every single ITSP (Internet Telephony Service Provider) has a team of tech representatives.

Be a SIP hero and help your company to thrive in the market What you'll learn

Troubleshoot SIP networks

Design SIP networks

Optimize SIP networks

Requirements

Computer Networks

Voice over IP

Description

The performance of these professionals is essencial to reduce the churn and the stress of the operation. Other companies as well, such as Call Centers and PBX operators rely on SIP specialists to keep things running smoothly. Many companies also hire contractors to provide solutions and tech support. This training was created to improve the troubleshooting and design skills for these professionals.

Content:

Section 1 - Introduction to SIP

SIP devices and architecture

SIP message components

SIP methods

SIP error messages

The Registration Server

Softphone Configuration

Capturing SIP packets in Wireshark

NAT Traversal

STUN Demo

TURN Demo

Section 2 - Handling and analyzing Media

Media Encoding

Session Description Protocol

Real Protocol and Real Control Protocol

Section 3 - Advanced SIP, transactions, dialogs and routing

SIP Transactions

SIP Dialogs

SIP Routing

Section 4- TroubleShooting

TroubleShooting Methodology

Handling Signaling Issues

Handling Media Issues

Handling Billing Issues

Who this course is for:

Support Analysts on Internet Telephony Service Providers (ITSPs)

Support Analysts on companies using IP PBXs

Technical Sales on ITSPs

IT consultants



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