What to Say When Things Get Tough Business Communication Strategies for Winning People Over When They're Angry [Audiobook]

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What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say (Audiobook)
English | ASIN: B0BQZG34NN | 2022 | 5 hours and 35 minutes | M4B@64 kbps | 159 MB
Author: Leonard S. Greenberger
Narrator: Steven Roy Grimsley

Break Through Anyone's Anger and Win Their Trust in Crises Large and Small. Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum.

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